FAQ
Q: Is CLÉO a unisex brand?
Yes all of our items are unisex and can be worn by everyone and anyone.
Q: I have not received my order yet. When will it arrive?
A: We want you to receive your products as soon as possible and we usually handle your order within a few days. If you have questions about your expected delivery time, please contact us.
Q: How do I return my product?
A: Please use the return form that you received together with the package. If you for some reason did not receive a return form or if you have lost it, send the package together with name, order number and reason for returning the goods.Your order should be returned to the following address:
CLÉO Global AB
Hantverkargatan 12B
671 31 Arvika
Q: Where are your products made?
A: We take great pride in that all of our products are made with highest quality and we usually manufacture our collections in Europe and Asia.
Q: Do you ship outside of Sweden?
A: Yes, we do! An extra shipping fee may be added depending on which country you want to ship to. You as a customer are responsible for any additional customs fees.
Q: Colors?
We cannot guarantee that colors on the website will be true to life. This depends partly on the color settings of your computer and monitor.
Q: Shipping International?
We ship worldwide with FedEx and UPS
| Country | Delivery time ( In stock only ) | Price |
|
1. Sweden and Norway |
1-3 Business days | 39sek/nok |
| 2. Europe | 2-6 Business days | 5 Euro |
|
3. Worldwide |
4-6 Business days | 5 Euro |
If you did not find the answers you're looking for here, please send an e-mail to info@cleoeyewear.com, we're here to help you!